In the 1990s, "Humanistic Care, Warmest Service" became the service concept of cancer care in our hospital. We have incorporated the belief of "Patients’ Needs first", and have embraced the concept of holism which embodies humanity and individualization, to provide a "Whole-course, whole-person, whole-family and whole-team" nursing mode for patients and patients’ family. We also embrace the concept of Evidence based Nursing.
We organize a program with a different theme every year to improve patients' medical experience and enable them to have a better hospital experience. We have gained a deep understanding of the patients' needs and discerned their innermost heart, enabling us to give them more psychological support and meet their needs beyond their expectation, which helps them to fulfill themselves.